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FAQ

How Do I See New Items?

We have created a section at the top called "New Products." That is a great place to start!

Alternatively, in each category, you sort by "Newest Items" to see all the new products.

 

Where do you ship from?

We ship from Butner, North Carolina.

 

Do You Accept Phone Orders?

Due to privacy and anti-fraud issues, we are not able to take orders over the phone. If you have an issue placing your order, please email us directly at: info@freetimehobbies.com and we would be happy to assist you. If you have accessibility issues and are unable to use a computer to place an order, please leave us a voicemail and we will call you back as soon as possible to assist.

 

Is what is available for sale in stock?

Yes! If we say we have a product in stock, it means we actually have it in stock. Unfortunately, other retailers in the Hobby industry do not accurately represent their inventory to the public. This is confusing to customers and bad for the industry.

The only exception to this policy is Pre-Orders and Back Orders. We do not have these in stock, but put them up for purchase because we are confident we can get them in a timely fashion.

 

Please let us know if you have any questions or concerns.